Privacy Policy

Privacy Policy for Rays Tree Complete Service Effective Date: 01/01/2025.

Thank you for visiting Rays Tree Complete Service ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information in compliance with applicable laws and regulations, including the California Online Privacy Protection Act (CalOPPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Information We Collect We may collect the following types of personal information from you:

Email address

First name and last name

Phone number

Mailing and physical addresses

2. How We Use Your Information The information we collect is used to:

Provide and improve our services

Respond to your inquiries and customer service requests

Send updates, newsletters, or promotional materials, if you opt-in

Comply with legal obligations

3. Sharing and Disclosure of Information We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided that they adhere to confidentiality obligations.

4. Your Privacy Rights

a) California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to post this privacy policy and inform users about the personally identifiable information we collect and how we use it. Users can review and update their personal information by contacting us.

b) General Data Protection Regulation (GDPR)

Under GDPR, residents of the European Union have the right to:

Access the personal data we hold about them

Request corrections or deletions of their data

Restrict or object to data processing

Data portability to exercise these rights, please contact us at

[email protected]

c) California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

Under the CCPA and CPRA, California residents have the right to:

Know what personal information we collect and how we use it

Request that we delete their personal data

Opt out of the sale of personal information (we do not sell your information)

Access and correct their personal information

To exercise these rights, California residents can contact us at

[email protected]

.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the updated version on our website. We encourage you to review this policy periodically.

7. Contact Information If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:Email:

[email protected]